When your company is dependent on the good will of citizens, it’s especially integral that your issues and crisis communications plans are top-notch.
In business, reputation is everything and here at Provident, we understand that sometimes fighting to protect it can get ugly. But there is no excuse, in our books, to attack individual journalists for doing their jobs.
Everyone’s late sometimes due to circumstances beyond their control. But there’s no such thing as being fashionably late in business; punctuality is a no-brainer.
Some brands and individuals take the stance that any publicity is good publicity. That’s a bad mistake, since bad publicity can cause irreparable reputational harm.
Jeff Bezos chose a simple blog post, and complete honesty, to shine a spotlight on the National Enquirer’s alleged attempts to extort him.
A big part of what we do at Provident is help companies prepare when they know a crisis is headed their way, or assist them in handling trouble when it’s suddenly upon them.
Earlier this week, we highlighted some of the impressive home runs in communications in 2018. Today it’s time to run down some of the pitiful strikeouts.
As 2018 winds down, it’s fun — when it’s not painful — to look at the highlights and lowlights in the communications world.
Social media is a dangerous place, for political and business leaders alike - not to mention journalists…